Cancellation and Refund Policy

NKRS HEALTHTECH PRIVATE LIMITED, a company incorporated under the Companies Act, 1956 and having its registered office at 3RD FLOOR, 624/2, S NO 307/2 CHAMUNDESHWARI LAYOUT, Bommanahalli (Bangalore), Bangalore South, Karnataka 560068, India, owns and operates www.docbrella.in and a mobile application under the brand name DOCBRELLA (collectively referred to as the “Platform”) where users can place orders or booking to purchase the Products and/or Services offered by us listed/available on the Platform (“User” or “Users” or “you”).

This cancellation and refund policy (“Policy”), together with the Terms and Conditions [accessible at Terms of Use] sets out DOCBRELLA’s procedures and policies in accepting: (a) Cancellation and (b) Refund thereof. Any cancellation of Products or Services by you is subject to the terms and conditions set out under this Policy.

Cancellation Policy

Order or Booking cannot be cancelled once the order is accepted by our partner or DOCBRELLA. Please reach out to our 24/7 customer support (9999999999) or support@docbrella.in for any further assistance.

Refund Policy

If the order or booking is cancelled or partially delivered, the amount will be restored back within 5-7 working days to the source account.